HOW TO RESET YOUR PASSWORD
Follow these instructions to reset your 91´«Ã½ account password.
If you still have trouble, contact the college IT Help Desk at (315) 501-1993 or email helpdesk@cayuga-cc.edu. Be sure to include your 91´«Ã½ C-Number (example: C01234567) in your request so we can quickly help you.
NOTE: New passwords must be a minimum of 12 characters.
STEP 1: Visit the portal and provide your 91´«Ã½ email. Tap Next to continue.
STEP 2: Verify your 91´«Ã½ account using the app or other authentication method you set up for multi-factor authentication.
STEP 3: Choose a new password with a minimum of 12 characters. Avoid simple passwords to prevent password change rejections.
We recommend using a “passphrase” instead of a simple password. For suggestions, check out .
We recommend using a mobile app like or to create and securely store strong passwords for all your accounts.
